Accenture is a global company that provides technology, consulting, and business services. They often hire people for customer support roles. One such role is Customer Contact Comms New Associate – Messaging.
This job focuses on helping customers by solving their problems through chat, email, and messaging platforms.
- Accenture Job Details (Full Information)
1. Company
- Company Name: Accenture
- Job Role: Customer Contact Comms New Associate – Messaging
- Job Type: Full-time
- Job Level: Entry Level
2. Number of Vacancies
- The Offically not given how many vacancies thire
- Usually companies like Accenture hire multiple candidates for this role (around 2–4 positions or more depending on project).
3. Qualification Required
Education required:
- Education required:
- fresher can also apply for this job
- 0–1 year experience
- Freshers are also eligible.
4. Required Skills
- Good English communication
- Basic analytical skills
- Good typing speed
- Knowledge of chat and email support
- Basic knowledge of social media platforms
Ability to work in rotational shifts
5. Job Responsibilities
- Reply to customer queries through chat, email, or messaging
- Solve customer complaints and problems
- Record customer issues in the system
- Provide good customer service experience
6. Work Type
Mostly Non-Voice Process (Chat / Email Support)
7. Work Location
Possible locations in India include:
- Hyderabad
- Bengaluru
- Gurugram
- Noida
8.Salary
₹15,000 – ₹35,000 per month depending on location and skills
9.Training
Accenture provides training before starting work.
Initial Training
Training includes:
- Communication skills
- Customer handling
- Chat / email support tools
- Company policies
- Problem-solving methods
10.Extra Benefits
- PF (Provident Fund)
- Health insurance
- Paid leave
- Cab facility for night shifts
- Performance bonus
0 Comments